Refund Policy for ImageKontextAI.com
Last Updated: August 1, 2025
Credit Purchases and Usage
Unused Credits: If you have purchased credits and have not used any of them, you may request a full refund within 14 days of the purchase date.
Partially Used Credits: If you have used some of your purchased credits, we cannot offer a refund for the used portion. However, you may request a prorated refund for any unused credits within 14 days of the purchase date.
Credit Expiration: Please note that credits have specific expiration periods clearly communicated at purchase. No refunds will be issued for expired credits.
Technical Issues: If you experience technical issues preventing use of our AI image generator service, contact our support team immediately. We will resolve the issue or offer a full refund for unused credits or extend their expiration date, as appropriate.
Service Changes and Future Offerings
Service Modifications: We may modify, suspend, or discontinue any aspect of our ImageKontextAI.com service at any time. In such cases, we will provide notice and offer refunds or credits as appropriate.
Future Services: This refund policy applies to our current credit-based system for Flux Kontext ai image generator and editing. If we introduce new services or subscription models, we will update this policy accordingly and communicate changes to users.
General Refund Terms
Refund Process: To request a refund, contact our support team at support@imagekontextai.com. Please provide your account email and reason for your refund request.
Processing Time: Approved refunds will be processed within 5-10 business days. Refunds will be issued to the original payment method used for purchase.
Abuse Prevention: We reserve the right to deny refund requests if we detect abuse of our refund policy or violation of our Terms of Service.
Changes to Policy: We may update this refund policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our AI image generator service after such changes constitutes acceptance of the new policy.
Currency: All refunds will be processed in the original currency of purchase. Any currency exchange rates or fees are the customer's responsibility.